FAQ

HOW TO STEPS

See our tips and tricks for more information. 

See our tips and tricks for more information. 

See our tips and tricks for more information. 

See our tips and tricks for more information. 

The quarters help our software "see" the inside corners of your drawer as well as provide a reference scale. We highly recommend placing the quarters inside the corners of your drawer prior to taking a photo as this enables us to properly scale and provide you with a great fitting insert.

See our tips and tricks for more information. 

For any non-drawer related photos we will need an actual dimension of your item for reference. You can place a tape measure in the photo which we can scale.

See example:

Yes, all orders submitted will receive a proof for your approval before any production begins. We want you to be 100% satisfied with the layout and design of your insert before we proceed.

Click here to see our tips and tricks for taking a photo, organizing your tools, and getting great traces.  

FOAM INFO

The TOP LAYER of foam:

Our BOTTOM LAYER of 1/4" foam comes in 3 colors: Red, Blue, Black, Yellow or you can choose "none" to have no bottom layer.

All of our foams are high density closed-cell crosslinked polyethylene (XLPE). Advantages of polyethylene are:

- Lightweight

- Cost-effective

- Superb strength and tear resistance

- High shock absorption

- Impervious to mildew, mold, rot, and bacteria

- Superior chemical and grease resistance

Since we are scaling your tools from a photo the accuracy can depend on the quality of the photo. Our stated accuracy is +/- 1/4" but we typically achieve +/- 1/8" of an inch.

52" x 100" (4.3 feet x 8.3 feet) is the largest foam insert we can make. If you require a larger piece of foam we can place a seam or can discuss larger custom options. Please email us at: info@tracemyspace.com for more information.

PRO TIPS

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Yes, we all tend to have duplicate, miscellaneous or obsolete items that can be stored in an unorganized junk drawer. Our goal is to make sure the drawers you use 90% of the time are as organized as possible with your custom foam inserts. The 10% junk drawer is fine to leave as a catch all. If you find that you need 2 junk drawers then it might be time to throw some items away :)

SHIPPING & WARRANTY

Domestic Shipping

Our shipping provider is UPS. We will email a tracking number once your order is shipped so you can track all the way to your doorstep.

International Shipping

We ship to countries around the world. We offer UPS Worldwide Express, UPS Worldwide Saver and UPS Ground Shipping. We will email a tracking number once your order is shipped so you can track all the way to your doorstep.

Depending on our current order volume and your order size, within 5-10 business days of placing the order you will receive a tracing proof for your review.  Once the proof is approved, we will ship your order within 3-5 business days.

At TraceMySpace we strive to provide our customers with the best possible experience. If you are not 100% satisfied with your order for any reason, please contact our customer service department at info@tracemyspace.com.

We warranty our inserts to be free of any defects in material for 90 days after your purchase. If you have any problems with your insert before or after the 90 days, please let us know as our goal is 100% customer satisfaction. Contact us at info@tracemyspace.com.

Simply take a photo of your new drawer layout and proceed to upload and order on our site.

BUSINESS ACCOUNTS

Yes, if you plan on purchasing several inserts we are glad to custom quote your project. We have worked with several Fortune 500 companies who have higher volume requirements. If you are a company looking to place a bulk order or, have specific questions as to options, etc., please email Cody at cspears@tracemyspace.com for a customized quote. If known, include the quantity and description of your project.

Yes, we can accept .dxf, .dwg, .pdf, .AI, .psd and many other digital file formats. Please email us at info@tracemyspace.com with your attached file for our review.

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